The Water Quality report (Form SB-220) can be viewed by clicking one of the links below: View this video for troubleshooting steps. Step 3 Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. By creating an account you agree to the Hunker, How to Set the Temperature on a Primo Water Dispenser, How to Remove Lime Buildup From a Water Cooler. Your email address will not be published. 2) If you have a model without a thermostat, check to see if your pipes leading up to it are frozen . Primo dispenser cleaning can be done using vinegar ort bleach, water, and a brush. But if the problem is an accumulation of minerals, you can clean the dispenser. This problem occurs when there isnt enough pressure build-up in the water bottle. It would be best if you cleaned the Primo dispenses every three to four months. 2023 Primo Water Corporation. It is just room temp right now. for pricing and availability. My top loading water dispenser is not producing hot water. Add teaspoon of household bleach per gallon of water, Swish water around and let stand for 3 minutes, Pour out and thoroughly rinse until water is clear and no scent can be detected, Sediment Filtration physically traps particles such as dirt and pipe scale from incoming water, Activated Carbon Filtration eliminates chlorine which aids in the great taste of Primo Water, Reverse Osmosis the reverse osmosis membrane removes any remaining dissolved impurities in the water such as lead, arsenic, mercury and nitrates. All of our bottles are composed of food grade resins and meet all US FDA requirements. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. Your pets can enjoy our great-tasting water! Support and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service Monday-Friday 10:00am-6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. Rinse the bottle and fill with only hot tap water and apply it to the dispenser following (steps 8-9). For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. However, over time some problems can disturb them. (2 answers), Answered 4 years ago by MikfofVerified Purchase, Q:QuestionHow do I change the temperature of water on the bottom loading water cooler to a much cooler temp. We'll deliver your choice of water from one of our regional water brands, so you can enjoy premium water that's bottled close to the source. How should I store my top loading water dispenser when going on vacation? New. Move appliance away from the wall to gain access to the back. First Steps Bottom Loading Water Dispenser. 601001, Bottom Loading Water Dispenser with Self-Cleaning Primo dispensers are quiet in working. Electronic Smart Touch controls for easy operation. This shows how a regular primo dispenser cleaning routine is essential in ensuring you dont encounter most of these issues. Primo dispensers are made of high-quality materials that usually never trouble you. FREE delivery Wed, Mar 8 . If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. However, no matter how useful an appliance may be, you may encounter some problems from time to time. Once you have removed the plug, take off the water bottle and empty the water in the reservoir. Lastly, make sure that the door to the water bottle compartment is tightly shut. Yes, you can turn off the hot water feature and use that for room temp. Thank you - Cassandra P. You can use any water bottle. The ultraviolet lights destroy (disinfect) 99.9% of bacteria and viruses. Premium water delivered right to your door, Manage your deliveries online or through the MyWater+ app, Customize orders with a wide selection of water varieties and add-on beverages, Purified with added minerals for great taste, Recycle empty bottles at the exchange station for a discount on new, full bottles, Refill as often as you need on your schedule, Indoor and outdoor retail locations for easy, convenient refills. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - Black, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, Deluxe Top Loading Water Dispenser with Pet Station. Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn't require any tools. If its your first time to install this appliance, below are some vital facts mentioned in the. 601090, Deluxe Bottom Loading Water Dispenser with Self-Sanitization Your email address will not be published. . Either the temperature is set too low or you have a problem with the Freon going into the water. Do-It-Yourself Stories from Customers like You Water dispenser stopped working. Some of the issues you may experience include leaks, bad water tastes, the pump not working, or the water cooler not dispensing water. Check the temperature of the water. If this does not work, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST. Locate the flat, brass-colored screw on the back of the water dispenser. 143. However, over time some problems can disturb them. Wait for 10 to 20 minutes. Unplug the power cord from the wall outlet. Also, please do not install the dispenser in an area where it will receive direct sunlight. Pull it away from the wall, and remove the water bottle. That's where Primo comes in. New and improved 2.0 compressor cooling system. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. All Dispensers - Primo Water All Dispensers Find the right Primo Water Dispenser for your family. Remember, ice expands so a full dispenser exposed to freezing temperatures will be damaged. Primo Water bottles are designed to a standard specification and should fit most water dispensers. 601090 SO-C, hTrio Bottom Loading Water Dispenser If you have any other questions or concerns, you can reach customer service at 844-237-7466. Ours is so slow it takes a long time to fill a glass with water. Primo bottles are considered a food contact surface. Get the convenience of a water dispenser without any of the heavy lifting. As per the manual it is suppose to run for 45 minutes every 24 hours. may be the best option. Im not able to dispense water from my top loading water dispenser. Below is a complete, Cracks in the system may cause leaks or an accumulation of minerals in the tank. Just reposition the probe, and that typically fixes it. Is Primo Water safe for my pets and aquarium? Will it work with a 3 or 4 gallon jug? In this troubleshooting guide, we are going to discuss how you can deal with such problems with Primo dispensers. 601243-C, Top Loading Water Dispenser A quarter turn will do. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you dont instantly need to call a professional for help. Bottom Loading Water Dispenser. Then unplug it from the power supply outlet. To resolve the issue you would need to dispense water so it begins to pump, and then stop dispensing and open the door. Connect the water bottle to the dispenser and let the vinegar or bleach fill the tank. So, if the lights are off, dispense some water, and wait for a few minutes. They are durable, economical and best suited for all your needs for home and office use. What's Inside a Primo hot & cold water dispenser AutistiVision 178K views 5 years ago water dispenser compressor not turning on|water dispenser is not cooling|water dispenser. Wait 10 minutes then drain the water from the reservoirs as described in step 5. All you have to do is slide the water bottle in the space provided. Register Your Product Primo. *Data Sources: Primo Water Quality Report, Public Health Goals, National Water Regulations. Please watch the following video for troubleshooting instructions: https://youtu.be/_ZV36EQnj4A. Allow one hour for the unit to cool the water before checking the temperature. I called the 1-888- bestbuy number to do a price match on this item and they adjusted for me. If its your first time to install this appliance, below are some vital facts mentioned in the primo water dispenser manual. Call or text 1-877-477-7278; About Us; Repair Forum; Shop for Parts . Answered 3 years ago by PrimoWaterCustomerService. However, if you still fail to get hold/cold water, you need to get professional help as it is due to some technical problem or compressor issues. Pets need great-quality water just like people do. (1 answer). Product Manuals. Quantity. Do not use this appliance with another liquid besides water. 601118, Professional Series Bottom Loading Dispenser for Plumbable Brewing System Check to see if the thermostat on the front of the unit is set correctly . 601256, hTrio Multi-purpose Beverage Dispenser Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket. Perfect for use with great-tasting primo water! (1 answer), Q:QuestionCan this unit be placed in a non temperature controlled garage year round? If you are facing the problem of water not coming out from both the taps on your dispenser, it may be because of a faulty seal on a water bottle or an air-lock. Below is a complete primo dispenser troubleshooting guide. 4.3 4.3 out of 5 stars (327) $220.99 $ 220. Refill the water reservoir with fresh tap water and flush it again. Primo Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. Repeat this process a couple of times. When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also. Is Your Drinking Water Safe The Best Way To Remove Lead From Water, A Buying Guide To The Best Refrigerator Water Filters, Air Purifier Vs. Humidifier: Time To Breathe Better, Best Humidifiers for Allergies and Asthma, Wild Tornado Sink and Drain Cleaner Review, Best Commercial Electric Tankless Water Heaters, Best Handheld Shower Head For Low Water Pressure, However, no matter how useful an appliance may be, you may encounter some problems from time to time. (4 answers), Answered 2 years ago by PrimoWaterCustomerService, Q:QuestionMy new Primo water dispenser when I get water the pump makes noise is that normal(2 answers), Q:Questionchanged bottles but the empty light keeps flashing. Primo Water Dispensers are one of the best water dispensers available on the market currently. Primo Bottom Loading Hot/Cold Water Dispenser. Hello Kisst, You can create hot beverages, drink cold water, or even use the water for cooking. Now flush both the taps completely and waste the water. 601240, Deluxe Bottom-Loading Water Dispenser 2023 Best Buy. Repeat this process with a higher temperature if needed until the water stops freezing. All rights reserved. Turn the switches back to off and unplug the power cord from the wall outlet. Find My Store. Modifications to the probe or dispenser to make it fit will void the warranty. Do not let your kids draw hot water from the dispenser without your supervision since they may easily get burn injuries. 601088-C. Are Primo Self-Service Refill bottles BPA free? bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. Primo dispensers use 3- or 5-gallon jugs of purified water. 601125, Pro Series Bottom Loading Water Dispenser with Self-Sanitization I ended up paying $139 total including taxes. Purified Bulk Water & Water Dispensers | Primo Water 60% of you is made of water 71% of earth is made of water Let's start acting like it Drinking safe water should be a no-brainer. You can use the same method we have described to solve the leaking problem to get rid of a slow flow rate. So if you detect any breakages, you can consider replacing those parts. The dispensers tank should also be tightly sealed. If you are facing a slow flow rate, it is probably due to a mineral build-up inside the taps. The cold temperature knob will be labeled "Cold Water." Modern water coolers will have a digital thermostat. 601242-C, Deluxe Top Loading Water Dispenser Click here to learn more. No need to replace the tube. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. Make sure that that there isnt any dampness in the room. When the dispenser needs to replenish the reservoirs after dispensing, the pump will be heard for a short period of time while it pumps water from the bottle. Visit our focus areas to learn more about our initiatives. You can do this by pushing the hoses further into the connectors. People Governance ESG Report Environmental Water Stewardship Carbon Neutrality Packaging & Recycling Social Healthy Hydration People Governance Your email address will not be published. Primo does not have a deposit program in the United States. Cracks in the appliance may also prevent an airlock. What's Inside a Primo hot & cold water dispenser AutistiVision 23.1K subscribers Subscribe 686 180K views 5 years ago This was a fun disassembly. Primo water dispensers are a great way to get clean, clear drinking water without the waste of bottled water. , molds, and bad tastes in water. 900114, Countertop Water Dispenser Brews 6, 8, and 10 oz. This water cooler also has a bottom loading feature that makes loading bottles easy, a removable dishwasher-safe drip tray and LED indicators for a premium look. Primos filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine. Make sure you wash the reservoir twice with tap water. My top loading water dispenser is not producing cold water. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White. Unplug the dispenser, open the drain plug on the back and remove water from the hot reservoir. The unit has no settings to increase or decrease the flow. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. Select hot, cold or cool water from the smart touch control display and press the droplet to dispense water. Home Improvement, Furniture, Kitchen, Garden & Security. Do not try to change or check wiring by yourself if you are not aware of its working. If youre using bleach, you should do the same. Contact a CFC certified technician to check the freon levels on the water cooler if it continues to freeze up. Coupons for Primo water included (*up to a $14.99 value) - redeemable at thousands of retail locations nationwide, choosing a selection results in a full page refresh. Some of the issues you may experience include leaks, bad water tastes, the pump not working, or the, . Uneven grounds may cause a rumbling and less appealing noise. Pro-tip: Need to store your dispenser in a cold environment? Also, make sure you pour the water remaining in the dispensers tank into a bucket. Place a two-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5). At the top of the probe, there are tabs that when pressed together simultaneously will release the bottom portion to adjust to a 3 gallon bottle. Bottom loader dispensers do not have a room adjustment. You should clean your dispenser every 3 months. The self-sanitization cycle runs for a total of 90 minutes. Please dont overdo it, for you may cause the water to freeze. Turn the screw slightly clockwise for colder water or counterclockwise for warmer water. You can solve this problem by using the following tips. How often should I clean my top loading water dispenser? Hunker may earn compensation through affiliate links in this story. That means all kinds of livesbusy, relaxed or somewhere in between. We will accept any 3 or 5-gallon bottle as an exchange. By creating an account you agree to the Hunker, How to Put a Garden Hose Spigot on a 5-Gallon Pail, How to Troubleshoot a Frigidaire Water Dispenser That Is Not Working, How to Troubleshoot Instant Hot Water Dispensers. 601213, hTrio multi-purpose beverage dispenser 601126, Spill Proof Water Dispenser Then, plug the machine back on and turn on only the green switch. InSinkErator Hot & Cold Water Dispensers, Primo Water Hot & Cold Water Dispensers, Primo Hot & Cold Water Dispensers, Clover Hot & Cold Water Dispensers, GE Hot . If youre using vinegar, add some in a separate one-liter container and create a well-mixed solution. How is Primo Pre-Filled Exchange Water purified? Universal probe. (2 answers), Q:QuestionThe self-sanitization green light is on all the time. Remove the cap from a spare empty 5-gallon bottle. Open both the tabs and empty them. Visit www.primowater.com/empty-bottle-credit for additional information. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. Put the tray back, plug in the unit, then attempt to rerun a 10oz cycle (without a pod) when the unit is ready. Yes. To solve related problems check at Best Bottom Loading Water Dispensers. Return the unit to its location, install a fresh water bottle, plug the power cord into the grounded wall outlet and turn the energy-saving switch ON. Find the right Primo Water Dispenser for your family. Consult an aquarium expert for advice on specific needs for fish and amphibians. 601240-B. 601088-C. $249.99. Smart touch controls also feature a child lockout function that prevents any accidental dispensing. Unplug the unit. Step 3 Turn the screw slightly clockwise for colder water or counterclockwise for warmer water. Still cant fix your fault water dispenser? But if the problem is an accumulation of minerals, you can clean the dispenser. Primo Water Dispenser Troubleshooting Guide: Solutions To 7 Popular Problems. Primo. The Primo Bottom Loading Water Dispenser offers instant access to ice-cold and piping-hot purified water with the touch of a button. Your email address will not be published. Top loading dispensers are affordable and provide hot and cold water. (1 answer), Q:QuestionRoom Temp Water?Can you get room temp water from this model? It would be best if you cleaned the Primo dispenses every three to four months. If this happens, unplug your dispenser, remove the bottle and check all the connections, make sure that the suction pipe is installed correctly and there is no air entering in the system. My top-loading water dispenser is leaking.
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