When I've bought tickets from AXS before they took a few days to show up in my events. I used my Facebook account, which needed a re-login, but thats fine. BUY THE PERFECT. I had to get on my phone. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . This is my friend time buying through AXS for other people and Im not sure I would use them again. I have the app and have refreshed, but my tickets are not there, please resend. Tickets from one order are there, the other order isnt and I havent received two emails either. So do not buy from them unless you have a printer and are semi computer literate. Is it my iphone? AXS Tickets does not seem very safe to us. So, please do yourself a favour and buy from the venue direct. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. The next day I got the same email twice simultaneously. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I have exactly the same problem. Please help! I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. 5 comments 100% Upvoted This thread is archived AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. On buying some items, every consumer can just put in a small quantity of money. Pick your exact se Table of Contents: I am never and I mean NEVER going to buy from AXSTickets again until they fix this! . I was happy and excited. Can you acces their web page though? Wondering if they took them off to change dates. AXS connects fans with the artists and teams they love. Front row or on the aisle? So purchasing through the website and AXSTickets doesnt work - even with all their tips. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Now, tell me why this is happening. Sortir et rejoindre la voie. I never heard back! I will not be using AXSTickets again, its not worth it. Solid Gold Turf Club St Paul Minnesota Friday November 26. cant go, and more. My show is on Friday and I so wish I was able to go. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? The end. Alex P. is a great addition to our team. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Are you having issues? Thankfully I checked it first thing this . I cannot log into the main AXS page on the AXS website. Plans can . Justuseapp Safety Score for AXS Tickets Is 13.2/100. I purchased three tickets for friends to go to the Joyner Lucas concert. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. find great events near you, buy 100% official tickets, sell your seats if you Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I logged in and it said I had no purchased tickets and no events. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Were you able to fix it? NOT RECEIVED MY TICKETS FOR TONIGHT The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. Apparently lots of people are having problems with the App. Their customer service is horrible. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Created an AXS. Its all a fan needs, all in one app. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. I have changed my password. They trully live up to their name and will ax you and slaughter you. DON'T DO IT! I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Create an account to follow your favorite communities and start taking part in conversations. There is no fee for transferring seats and you are allowed unlimited transfers. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. They replied that it happens quite often and therefore there should be no need to worry :-). I have no problem logging in to my axs.com account on my computer. Even just a lil tickets under revision or similar would be fine. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Therefore, I wouldn't expect this issue to be fixed anytime soon. I needed an account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. On hold forever while I worked in the kitchen. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. Really?!!!. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Mobile app not able to log in. DO NOT USE AXS! The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I have to agree with everyone here, on the catastrophy of this AXS App. LearnMore. What is a Pre-sale? They gave me a # that wasnt even verifiable. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Presumably you agreed to the "ridiculously high" selling charge before confirming? To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. In the future, I would definitely try not to use AXS for ticket purchases. AXSTickets communications are confusing. Tickets probably arent being delivered until 1-2 weeks before the show. If so, how? I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! And that was after the minutes that passed by before I actually set the timer. Its pointless. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. I can't access purchasing tickets either on my desktop or phone. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once tickets are transferred through AXS, the original purchaser does not have access. 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Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! To download, simply open and view your tickets in the app. They will pursue AXS who in turn, will keep your money. Is it Legit? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. So if you find that your tickets have disappeared it seems there's no need to worry. I got in touch with AXS and the woman I spoke to assured me that everything's alright. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. AXS Ticketing & Mobile Delivery. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I had no trouble signing in and viewing my tickets at that time. All of this because we were linked to LAST YEARS tickets! This update includes performance improvements and bug fixes. I can log in on my computer but not on the AXS app on my phone. . Buying tickets was easy of course .. but getting a refund is a whole other problem. Official Tickets and Your Source for Live Entertainment | AXS.com Adding tickets to Wallet is a must, and sending/revoking needs major help. What does face value mean? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. I also purchase tickets insurance with no email confirmation!! Update AXS Tickets to the latest version on PlayStore. So if you find that your tickets have disappeared it seems there's no need to worry. It's all a fan needs, all in one app. I have the confirmation email from AXS so I know I'm using the right email. I have an issue with AXS Tickets too. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. 1x ticket, 75 face price. We know that fans of live entertainment have been looking for a solution to these issues for a long time. This also did not work. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Sent to voicemail every time, no calls back. Been having a major problem with this app since OCT 2021. Thats not all! Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Press question mark to learn the rest of the keyboard shortcuts. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. This Clears both data and cache. ~VP, Contact Center. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. What is the deal with this thing? My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. How GetHuman-robtixsa fixed the problem. Their customer service is also by far the worst i have EVER experienced. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. AWFUL!! I did so and AXSTickets froze again. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Thanks for the review and enjoy your event! Still no success. So basically I got scammed out of $250. I got to the event, having paid for 10 tickets, and the etickets didnt work. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. They show up on website though. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Extremely disappointed. Went online and I saw that my tickets were available but I still didnt see an actual ticket. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Damn thats really smart Im gonna do that from now on. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Anyone else's tickets disappear off of AXS? Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I do not understand where the difficulties lie in this process and am very unhappy with this service. Please answer. Mine wasn't working earlier, but just checked and now showing in the events section. Press J to jump to the feed. Please help me with my situation. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. So after waiting in line I had to go to another line for printed tickets. I logged into AXSTickets and saw the tickets. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. NOTHING. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Save your emailed tickets. 5. That was over a week ago and Im still waiting for my money. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. The only problem is, Im not using Safari so it should make a difference. The show is tonight with no way to access my account or update my password. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Create an account to follow your favorite communities and start taking part in conversations. Doe. This was after spending quite a bit of time talking on the phone with customer service before we left home! called the support number and held from 20 minutes to hr and 20 minute. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. Please fix this and I hope there is no other fans that will experience the same thing as me. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Reply from AXS USA. . So far, my experience has been seamless. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I dont normally do app reviews, but this one frustrated me. Press question mark to learn the rest of the keyboard shortcuts. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Tap for tickets to see the artists and teams you love. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. This is for London (October). I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Don't know why it won't work. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Very disappointed. Later it logged me out and I logged right back in. So naturally I assumed the ad closed my window browser and did not complete my purchase. I shall try that on Monday after the show. find great events near you, buy 100% official tickets, sell your seats if you With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. However in my app it still shows that I have two tickets. I can log in to the account on desktop, but not the app. Tbh, it is a great app. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I have to go to a game this Saturday hoping that it will work by then. Ive used the Flash Seats app for years with no problems. AXS Account Your Account My tickets are not in my account? He never received the email. And why did I pay such exorbitant surcharge fees for THIS experience? Bought tickets for a show that was postponed. Now, put your network on 4G e.g. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. For more information, see the developers privacy policy. This telling me time and time again, that I had NO EVENT COMING. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. You need a connection to download your tickets to the app. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Tried resetting my password but no email sends to my account. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. With the AXS app, you can Ive asked to speak to managers , and gotten IGNORED. Also, it makes no difference if you use AXSTickets or the website. There was a message saying if I dont see my tickets to verify my email. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. The use and ease of AXSTickets was phenomenal. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. After several tries, the link DOES NOT WORK. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. have 5 more performances that I cannot list. Never use this service again. do not use AXSTickets to sell tickets. I placed two orders for tickets at the same event. They didn't show up and disappear though so I don't know if this is this same issue. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. On android, goto "Settings" click AXS Tickets app. Eventually I had to go through my credit card company to dispute the payment for tickets. Twice this week my family has tried to transfer tickets from one AXS account to another. I will do everything I can to NOT buy tickets from AXS in the future. USE TICKETS WITH THE APPNo paper required. I buy tickets on other companies and never have problems like this. Then AXSTickets froze, so I killed and restarted it. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Today, My 2 tickets has dissapear in My Events Section. 2. What a stupid, stupid product decision. . I rather print out my tickets or use primary ticket apps. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. It never comes. I mean, what for? AXSTickets is absolute garbage!!! Then I heard nothing else from support. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Yup happened to me too. Have had a variety of other problems in the past, particularly with tickets not displaying. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I cannot view my tickets. Copyright 2023 Apple Inc. All rights reserved. I requested a password and followed the instructions, but that didnt resolve the situation. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Thats why I download AXSTickets to help me to keep sign in. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) I was worried that they had been cancelled for some reason after reading that it has happened to others. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. they couldnt figure it out and he had to leave for the show. Tap for tickets to see the artists and teams you love. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. I'm getting sent in a loop to verify my device to sign on to the app. I know to use PayPal goods and services since it has buyer protection. Tap Here" Nothing happens when I Tap Here. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer".
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