Turn Captions On or Off Using the X1 Accessibility Settings Menu. Now, press OK when it turns yellow. read more. Press "OK" to toggle the feature to "On" or "Off". It was fine for a few months but recently I have had an issue where the closed captioning is stuck on, despite showing as off. You can block access to the Peacock app using an Application Lock. Thanks, The xfinity remote won't work for this purpose, you'll need to use the samsung remote as that is the source of the app/content. For devices running iOS 7 or older select the Settings icon on your home screen, then select Videos. Turn Closed Captioning On or Off Using the Xfinity Voice Remote Closed Captioning (CC) can now be turned on or off using the Voice Remote. "PEACOCK - CLOSED CAPTIONS," is about XFinity-Comcast TV Television and On Demand. Use your remote control's arrow buttons to Select HDTV Settings - this will open the full menu. No closed captioning. Once your program begins playing, tap anywhere on the . Android. Select Closed Captioning Options to edit text. For clients using Dish, the process of turning closed captioning on is also simple, with just one change depending on what remote control you have. It's a daily chore. You may have to press the down arrow to navigate to the second menu screen to find this item.) 06-16-2020 02:19 PM. Learn How to Set up Closed Captioning on Your Devices Tap the Closed Captioning toggle at the right-hand side of the screen to turn on Closed Captioning. For me, subtitles already are set to Always On in Roku, and nothing happens in Peacock when I go to the Captions icon and select an option. Technician's Assistant: Can you see a light on the edge of your TV? There are several ways you can set parental controls for the Peacock app on X1/Flex. Now I have a Comcast adapter pluggted in and still . Once locked, a Parental Control PIN is required before you can access the Peacock app. Changing Closed Caption Settings. Turn on your TV and press Menu on your Samsung remote. Here are the three steps to follow: Went back to the control and it was back to None. Turn off closed captioning on Peacock JA: Can you see a light on the edge of your TV? Simply tap Closed Captioning toggle again to turn it off. 10,596 satisfied customers. If so, is it solid or blinking? Re: Closed Captioning always on. When the video on Peacock TV starts playing, press the "Menu" button on the remote. Go to the Settings button in the bottom right. "Closed Caption on Peacock," is about XFinity-Comcast TV Television and On Demand. The closed captioning may be a hidden menu at the bottom of the screen. To deactivate or activate the subtitles from the computer. r/peacock. Navigate to the Close Captioning Options below Closed Captioning On/Off to change the style, font . Choose the Off button under Subtitles and Captions. I see the icon in the lower left hand side and cannot get to it to - Answered by a verified TV Technician . Created Dec 8, 2018. Find and select the CC menu (on some models this option is displayed in its full name - Closed Captioning) As you can see . 3. Simply press and hold the microphone (Mic) button, and say "Closed Captions" or just "Captions." Acquaint yourself with the extended list of voice commands. Use the remote to press "Up" to turn on the subtitles, and "Down" to turn them . Turn on Apple TV. Contour. Josh. Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options SUBSCRIBE TO THIS CHANNEL! I moved recently and opted for the flex box streaming. This provides the video player a chance to retrieve the caption . This video features American Sign Language (ASL) for Deaf / hard of hearing. Find Solutions, share knowledge and get answers from customers and experts. Turn on subtitles. If you have a question or issue regarding Closed Captioning, email us at accessibility@comcast.com or call us at 1-855-270-0379. Highlight the "CC" icon. Pause the video. Select a movie or TV Show. Once your program begins playing, tap anywhere on the screen to display the playback controls. Use the arrow buttons to scroll and select CC. For some applications, you may need to launch the application (begin watching content) and then press CC. Select Exit to close the menu. For me, subtitles already are set to Always On in Roku, and nothing happens in Peacock when I go to the Captions icon and select an option. Neither. Android phone or tablet: While a video is playing, tap the screen to see the player controls and then tap the CC button in the lower-right . Level 7. I hope you can help, Thanks! Then, scroll to the left text bubble icon and select/click None. Use the arrow keys to highlight Closed Captions and press the OK key on your . Access the guide's Main Menu. Press the Xfinity button on the remote control while viewing any screen to go to the Main Menu. Simply press and hold the microphone (Mic) button, and say "Closed Captions" or just "Captions." Acquaint yourself with the extended list of voice commands. Control the closed caption options and features for your TV service. Select "Caption Settings" and select "Caption" to turn captions ON. For other news regarding Closed captioning on Peacock, and XFinity - Comcast Television . Stop, exit and restart the video. Tap the Closed Captioning toggle at the right-hand side of the screen to turn on Closed Captioning. 300. Simply press the "CC" button. 1 Click the Xfinity button. Select Closed Captioning and press OK to enable it. 4. Customer: . If you are still experiencing this issues, please ensure that Closed Captioning is not enabled on the X1 box. If they don't fix it soon they really Skkkk. When the video playback options appear, navigate with the remote to "Subtitles.". I have tried to get help in from Peacock directly about this, but with no success. Here's how it works: When the video on Peacock TV starts playing, press the "Menu" button on the remote. Comcast Customer Service supports TTY/TDD. 3 Kudos. Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? Turn On Captions in Hulu. Peacock is the premium video streaming service run by NBC Universal. Peacock is both advertising and subscription-supported. Cox TV. I did work the other day with episode 1. Closed captioning can be customized to provide different sizing, font, and color options by . When I launch a Peacock show on my tv, it says cc: ON. Contour. I can't turn off the closed captioning on my Visio tv but. I was a cable customer for years and turning it on and off as similar I went into settings and toggled it off, went back . Online. When the sidebar menu appears on your screen, scroll down and select Closed Captions. Any ideas why my closed caption doesn't work on Peacock? Simply tap Closed Captioning toggle again to turn it off. While watching a program that has closed captions enabled, hit the button on your Xfinity remote to pause it. Hello LisaStapleton1, I will be happy to help you solve this problem. Comcast Customer Service supports TTY/TDD. Turn off closed captioning on Peacock. Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. Members. 2 Highlight"Accessibility Settings" and hit "OK" button. Press the left or right arrow button to set the closed caption feature to off or on. Youtube doesn't work either, but I'm ok with that. Launch the Hulu app. If you notice that closed captioning or subtitles are not working or are out of sync with the video, please try the following steps in the order listed below. First, you'll need to find the CC menu: Turn your television set on. To turn on closed captions, click an option under "Subtitles". 3 Highlight Closed Captioning. Learn how to turn closed captions on and off on your XFINITY X1 Operating System. Step 1: Choose the Settings icon from the home screen of your Apple TV. On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow Press the silver left arrow until the cartoon ballon icon is highlighted To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles To turn off Closed Captioning (Subtitles) Choose the "subtitle language" to turn it on or click on the "Off" button. Click on the Subtitles tab. Turn on Closed Captions and SDH. 4 Choose "Exit" if everything is done. On the Vizio Remote Control. However, there is no closed caption. On your Fire TV remote, press the left button on the directional circle. Technician's Assistant: Is there anything else the TV Expert should know before I connect you? When you are in peacock, you should have an option at the lower right corner of the screen on the title page of a show (before you start it playing) to select Option or Subtitles/language, and that is where you can turn on the captions or subtitle feature. You get the standard instruction to reset the settings but it's back every time. Watching Psych episode2 and turned closed captioning b from None to English. Please allow 30 seconds for the subtitles to turn off. Select Accessibility from the General menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. I don't have a problem with other apps. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Yes. Closed Captioning is stuck on on Flex Box. If you see the letters "CC" on the right side of the screen, go there to toggle the closed . Need Help? Reply. When the video playback options appear, navigate with the remote to "Subtitles." Choose the. If you have X1. Highlight Settings (the gear icon) and press "OK". Press the left or right arrow button to set the closed caption feature to off or on. If the video you're watching still has subtitles, you can usually find the options to disable them by doing one of the following: Press the Down button. Notes: Press the button on your remote labeled CC, this should enable Closed Captions. We want to watch Yellowstone on Peacock how to I do that through our Comcast account? Click Settings. If you have a question or issue regarding Closed Captioning, email us at accessibility@comcast.com or call us at 1-855-270-0379. Here's how to turn on subtitles during playback on Hulu. Note: You cannot turn on closed captions via your Flex device settings. r/peacock. If so, is it solid or blinking? (On some TV Boxes, this may be called Subtitle Setup instead. While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. For other news regarding Closed Caption on Peacock, and XFinity - Comcast and On Demand, see our recommended . If you are still experiencing this issues, please ensure that Closed Captioning is not enabled on the X1 box. At Peacock, we're committed to supporting our customers with accessibility needs and to making our website and products easier for everyone to use. We recommend checking the video in between steps to see if the sync issue is resolved. Like this: Select the B key on your remote to access Accessibility. Select your equipment below for specific steps to change closed caption settings. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. I am on Peacock and want to get closed captioning. Mini Box / DTA. Creamery. Configure a Closed Captioning Shortcut on Your Remote Look for Subtitles, and you can choose the subtitle you want or turn it off. Select Caption Mode . This is only a lousy workaround and IDK if it's going to be repeatable, but after selecting the subtitle option I wanted in Peacock then closing and reentering the app, I returned to the movie I'd been . This will begin later in 2012 with the launch of a new closed . Lock TV-MA content under Settings > Parental Controls > TV Rating Locks. Other than rare exceptions, such as trailers, subtitles are available on our content across all platforms. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. On your remote control press the INFO button. 6.7k. Then, scroll to the left text bubble icon and select/click None. "Closed captioning on Peacock," is about XFinity-Comcast Television. Toggle off Closed Captions. Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. Press the Xfinity button on the remote control. Using the down arrow, navigate to the Languages menu. Please allow 30 seconds for the subtitles to turn off. I can't turn off the closed captioning on my Visio tv but when I press the CC button nothing happens and I don't see any cc option. Take your remote control and press the Via button. Closed captioning (which Peacock also refers to as subtitles) is available for content on Peacock. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. Select the option Closed Captioning. Using the right arrow, navigate to the settings gear icon. Press Ok to change Closed Captioning: Off to Closed Captioning: On. You should change the channel and trigger the changes. Also, how do you add closed captions? To turn on audio descriptions, click an option under "Audio", and choose the audio language you want. You will be able to see different options. If you remote doesn't have a CC button, Press the Menu button on your VIZIO remote.