Click this link[ 404-848-5826. Same-Day cancellations must be made at least two (2) hours before the scheduled ready time. Please tap your Breeze card within 30 days of purchase to activate reload value. 3. MARTA Mobility Appeals Panel Individuals may forward the completed application in the following ways: Via Mail: . The Travel training service will match you with a travel trainer who can: The U.S. Department of Transportations ADA regulation, 49 CFR 37.129 (a) provides that, with the exception of certain situations in which on-call bus service or feeder paratransit service is appropriate, complementary paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.. EXAMPLE: Customer prioritizes the Pick-Up Time. It is the customers responsibility to maintain a valid MARTA Breeze Card and to reapply for service prior to ones eligibility expiration date. If an applicants disability prevents him or her from completing the application, the application will be completed by a Mobility Service Agent over the phone and mailed to the applicant for review. Mobility Operators are permitted to assist ambulatory passengers up and down the steps of the Mobility Bus, as well as steps going to and from the vehicle, unless it poses a direct threat to safety. It is the operators responsibility to ensure that mobility aids are safely secured. Customers have ten (10) days from the postmark date of any written notification to dispute any no-show infractions. 404-848-5000 . Alternatively, the Customer may leave a voice message on the dispute line for the Superintendent of Mobility Operations at. (Across from Lindbergh Center station) Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs MARTA Mobility is a shared ride, advance reservation mode of public transit. . Operators are not permitted to enter buildings and/or private residences, lock doors, or set home alarm systems, etc. Simply put, MARTA does not have enough Bus Operators to operate all the trips on all the various routes. Rail stations have both elevators and escalators. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. After the third replacement card, customers may be subject to a thirty (30) day waiting period before obtaining an additional replacement card. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM 5:00 PM for detailed information regarding these procedures. MARTA Transit; MARTA Service . MARTA Mobility Customer entering through Rail Station fare gate Benefits and job security are a plus also. When a return trip is needed, indicate the desired pick-up or drop-off time. EXAMPLE: Customer prioritizes the Drop-Off Time, Prioritizing Pick-up and Drop off Times: These buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta along a 3/4-mile corridor located on each side of all fixed bus routes and in a 3/4-mile radius of each station. How much does a Reduced Fare Breeze Card cost? Partnership Program. Names of complexes or subdivisions, as well as building, apartment or suite numbers, and gate codes. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. Name, address and telephone number MARTA Mobility does not access residential driveways. Customers may travel with one companion. To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. Customers who wish exercise this right to a second level of appeal, should contact MARTAs Eligibility Specialist at. Transfers between CobbLinc Paratransit and MARTA Mobility are free at the Cumberland Transfer Center and the MARTA Arts Center Rail Station. Mobility Bus Fares are subject to change; however, in accordance with ADA public law, fares for MARTA Mobility cannot exceed twice the fare for regular fixed route and rail service. However, MARTA Mobility recognizes that service beyond curb-to-curb may be needed by some customers due to their disability. Bus times vary by individual route, so be sure to check the schedule for your specific route. (Forsyth Street side of the station) Advance cancellations are cancellations that are made one (1) to seven (7) days in advance of the day of travel. MARTA reserves the right to limit the number of replacements. PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. In some cases you'll have to show your Reduced Fare Breeze Card to MARTA employees such as bus operators and rail station agents. Customers can load their MARTA Mobility Breeze Cards in the following ways: 1. . A $5.00 replacement fee will be charged for all subsequent replacement cards. Customers must be ready to depart at their assigned Ready Time. A requested trip time may not be available. The Mobility Bus arrives at the correct scheduled pick-up location before or during the ready window and the customer (or someone on behalf of the customer) informs the Mobility Operator that he or she is not going to travel (Cancel at the Door). Weekday: 4:45 AM - 1 AM; . MARTA removed the four streetcar vehicles from service on Nov. 29, 2022, after engineers discovered wheel degradation . To be viewed as accompanying the eligible customer, the PCA, travel companions, and children must have the same origin and destination points as the eligible customer. 404-848-5000 . If you require the wheelchair lift to board the Mobility Bus, please stand clear until it is fully deployed to the ground. MARTAs fixed-route buses, rail cars and rail stations are designed to be accessible for seniors and individuals with disabilities. Ride times are subject to traffic delays or mechanical problems that result in customers on-board time being delayed. Subscription service is offered as a convenience to our customers and is accommodated on a space available basis. Please complete the The application allows for the following online: Employees can view and update personal information, submit . Example: During the review of infractions for the month of June, it was determined that the systems average number of No-Show infractions for the month was two (2). MARTA is a stable in Atlanta and people stay with them till retirement. A MARTA Mobility Service Agent will explain the service and/or mail an application. Mobility answers weekend and holiday calls LIVE from 8:30AM 5:00PM. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY We apologize Atlanta, GA 30303, MARTA Headquarters Building Assault or threat of assault is prohibited. 2424 Piedmont Road NE However, customers should contact the local transit authority to confirm scheduling rules and regulations. 404-848-5389, or mobilitycertification@itsmarta.com, MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. Standard MARTA Mobility fare is $4, and customers can only board our Mobility buses if they have sufficient fare. Superintendent of Mobility Operations that the online Mobility application is currently unavailable. Atlanta, GA 30324-3330, Via Fax: The Warning letter will remind customers of the No-Show and Cancellation Policy and how to avoid future infractions. Mobility Operators do not provide services that exceed door-to-door assistance. Another person may have a variable health condition; on some days fixed route use is possible and on other days, it is not. Same day cancellations are cancellations made on the date of travel. 30 Alabama Street, SW Exact addresses of both the origin and destination. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY Note:You can check the expiration date of your card at a Breeze Vending Machine, or make note of the cards expiration date, which appears each time you tap your card at the rail station fare gate, at the bus fare box and at the Breeze Vending Machine. MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. You can also call our Customer Service Center at 404-848-5000 and follow the automated prompts to 'Breeze Card Registration.'. Customers can confirm and cancel future trips through the automated system and the MARTA website. Alternative format requests may also be made during the application process. If customers have been charged with No-Shows that meet or exceed three (3) times the system average for No-Shows during that month, the No-Shows are deemed excessive and MARTA will send written notification of intent to suspend service. VI Complaint Resolution Procedure and Form. Reduced Fare Office OR (Forsyth Street Side) Partnership Program. NOT TRANSFERABLE: This card is not transferable and if pre-sented by any person other than whom it is issued, MARTA will confiscate the card. Please make sure all personal items are safely secured and out of the way of other customers. Appeals must be received within sixty days (60) of receipt of the denial letter. MARTA shuttle vans, wrapped to look like the streetcar, will continue servicing the route until all vehicles return to service. view details. If Customers do not exercise their right to appeal, the suspension of service will occur according to the dates outlined in the original suspension letter. The Warning Letter also provides the customer with an opportunity to dispute the listed No-Show infraction, and provide proof of extenuating circumstances that may have caused the infractions. 404-848-6900, Two hands exchanging a MARTA Mobility Breeze Card with a large slash indicating an unauthorized exchange. MARTA Mobility Paratransit Service is an origin to destination public transportation service for individuals with disabilities who are prevented from using MARTA's Fixed Route transportation services. Drinking alcoholic beverages and open alcoholic beverage containers are prohibited. MARTA Mobility service is restricted to the ADA designated service area within Fulton, DeKalb, and Clayton Counties along a mile corridor located on each side of all MARTA fixed route buses as well as mile radius around each rail station. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. If a card has been confiscated due to usage by any unauthorized property. Upon receipt of the Breeze Card, Customers will be asked to sign a written affidavit which acknowledges the following points regarding the use of the Mobility Breeze Card: 1.