If you get a new mobile number, you will need to sign up for the program with your new number. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. | T&C'S They understood my needs and helped me without hesitation; I mean it was fantastic! Please ensure all information is 100% accurate before submitting your order. For Service support or assistance, text HELP to +18445493819 or email, We respect your right to privacy. Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. The top was very weird and flared up so you could see everything. Your participation in this program is completely voluntary. My daughter ordered a dress from them that we could not afford at the time without my knowledge. See our Shipping Page for more information! Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. Lastly the category that you navigated to to purchase the items is called "Final Sale". I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. Companies can ask for reviews via automatic invitations. Keep reading to see our Selfie Leslie reviews! | PRIVACY POLICY. I went to return it and it got stuck in transit through FedEx for two weeks. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. I am so happy and cant get over how helpful and communicative your team is. So pleased! If an item is discounted and ends in $XX.50, that item is also non-refundable. So, is Selfie Leslie legit? When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. They were super understanding and made me feel a lot better. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. If I had a question of any kind, they were on it in no time. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. Selfie Leslie offers a size guide for customers to consult on their website. They suggested we donate it a local charity, which we did! Non-Selfie Leslie items sent to us will be donated upon receipt. In this case, it screams single and ready to mingle energy. VARIABLE PRICE Next Day shipping, calculated at checkout. My girls received Christmas gifts which did not fit. Do you agree with Selfie Leslie's 4-star rating? my favorite online boutique for sure ! When entering into checkout, you need to enter the code exactly as it is given to you, without any spaces. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. Thank you for shopping with Selfie Leslie. Drop it off at any FedEx location to be shipped back to us. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Constructed in stretch fabric and adjustable straps, theres no need to worry about future food babies. Selfie Leslie has dresses that are elegant, chic, classy, but still sexy and cute. Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. Their collection is made for the fashionably and budget conscious. We ship to the address YOU provide. 2023 Trustpilot, Inc. All rights reserved. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. There is a fee for returning an item UNLESS request for store credit. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. Skirts are no more than $80 and come in sizes up to XL. 2023 Selfie Leslie MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. What a great idea! I received a fabulous chocolate brown dress days before attending a wedding. They said my shipment arrived but I never received anything. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. If you are unable to complete the return online, you may contact us. However, this is just a general guideline and may vary depending on the country to which the order was shipped. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Helpful Report abuse See all reviews Very responsive and super helpful. Hi Erin, we're sorry that you are not 100% satisfied. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. It is far from that! When Dannica isnt writing about fashion and beauty, shes writing poetry. Were independently supported by our readers and we may earn a commission when you buy through our links. They were really kind and wonderful also. I highly recommend Selfie Leslie! If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. glitter6509. They went above and beyond and refunded me for the dress and told me I could just keep it. All arbitrations shall proceed on an individual basis. Please note that orders are not shipped on the weekends or holidays. Join the SMS Club & Save 15% OFF your order. Return Requirements I can honestly say that Selfie Leslie will always be my first place to shop at moving forward. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. 12. You may opt-out of the Service at any time. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. In this day in age when there are multiple stores with amazing products, customer service is what sets . However I'm very disappointed they don't carry petite sizes. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. Im so happy with this purchase the material feels like its good quality and the dress fits me like a glove, I would definitely recommend buying this dress, one customer wrote for the Bambi Ruched Mini Dress Red. Please obtain a google maps API key and put it in Site Preferences! All returns remain the responsibility of the purchaser until received by Selfie Leslie. Voice your opinion today and hear what 541 customers have already said. For urgent questions, you can reach us directly at At this time, we cannot predict the amount of duties and taxes charged when using standard shipping. It goes against our guidelines to offer incentives for reviews. Date of experience: December 08, 2021. International shipping is a flat fee of $39.99. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. Exchanges are FREE! By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Can I have my parcel redirected to a different address? ReadyReturns / CRM for your eCommerce World. I returned another dress because it was just poorly constructed. Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. Had a terrible experience with the purchases. Check your mobile plan and contact your wireless provider for details. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. One thing Selfie Leslie shoppers agree on is that the customer service is unmatched. We researched this on Apr 12, 2022. Of course I wasnt home. As of lately, the founder (or parent company) of Selfie Leslie has yet to disclose their name. OFF. They answered all my questions, we're timely, very informative about my dress questions, return, new order. We hope you understand and will come back to visit us again soon! And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Worst online shopping experience ever! Non-Selfie Leslie items sent to us will be donated upon receipt. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Final sale items may have slight defects, missing parts and/or color differences. If so, customers can head over to selfieleslie.com to see what they have in store. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. | Read 361-380 Reviews out of 533. Crap customer service. Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Would not recommend. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. If you have other questions regarding duties and taxes in your country, please contact your local customs office. Added by peggie12345. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. Please use a valid email. Anyone can write a Trustpilot review. The black dress got here within 48 hours and I got soooo mani compliments at the wedding! If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Exchanges are FREE! Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! In the event that a product is listed incorrectly (e.g. Just make a new purchase through the return portal for the size/style you would like. Store credit and gift cards are final sale. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! 355 following. I wouldve never thought I would be this obsessed. Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! The Bambi Ruched Mini Dress is the type of outfit that speaks for you. LOVE!!!!! As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. If so, the $46 Summer Skirt Robyn Flounce Rose Print White/ Orange can be worn with a cream linen button-up and a sunhat. Selfie Leslie Products Review. If you need a dress for ANY event, this website is your best bet! www.selfieleslie.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. We know, however, that sometimes things don't turn out perfectly. I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. This is especially towards the companys customer service, prices, and assortment of on-trend designs. Prepping for a countryside getaway? Also, items discounted at more than 40% or non-refundable. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! As photographed on me, even the XS doesnt fit me whos a size S. I have made couple other previous purchases and wasnt disappointed until now. Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). Free shipping for many products! 2023 Selfie Leslie One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! Your use of our site further confirms your approval of all of Selfie Leslies policies, such as our privacy and return policies. Unprofessional employees and bad quality. Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. The customer service is amazing! All shipping and handling charges are non-refundable, except for defective or damaged products. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. Not their fault, but I needed to exchange. Send us an email and we'll help you with this matter. 2023 Selfie Leslie Brunch outfits usually consist of pastel colors and romantic silhouettes. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. The website does not reflect the actual quality of the clothes. Find many great new & used options and get the best deals for SELFIE LESLIE Scarlet Red Ruffle Take Note Frill Dress Sexy Party club Wedding at the best online prices at eBay! You can also check your order status by signing into your account on our website. Both you and One & Only Collective Inc. agree that any controversy, claim, action, or dispute in any way related to your use of any One & Only Collective website, any purchase from Selfie Leslie, or any products or services sold or distributed by One & Only Collective (Dispute) will be resolved by this Dispute Resolution procedure and Arbitration Agreement (the Arbitration Agreement). Obviously, its considered a more formal take on afternoon brunchingwhich is why I recommend wearing this number for fancy restaurants and occasions only. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. I ordered a dress for my engagement pictures, and oh my goodness. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal If for some reason you did not receive an email from us, please check your spam folder and add support@selfieleslie.com to your safe sender list. 15% off final sale items. They typically cater to trends prevalent on social media, so youre bound to find something that strikes a bit of familiarity. Selfie Leslie High Neck Open Back Floral Mini Dress NWT. Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. Exchanges are FREE! (Delivery could take longer for more remote regions.) This website is protected by copyright and applicable trade dress. | T&C'S Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. Notice shall be sent to the following addresses: 9595 Wilshire Blvd., Suite 406 Beverly Hills, CA 90212 ATTN: Gerard Soussan. Sophie Diego is a Toronto-based writer who loves all things related to beauty, skincare, and fashion. Order Number/ID Order numbers start with SF Zip/Postal Code Start Your Return By continuing, you agree to this Privacy Policy. A tracking number will be provided to you via email once your package has shipped from our warehouse. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. This company is engaging in consumer fraud. Team is thorough and on it!Received package so quickly with expedited handling. Fortunately, the brand is quite active in addressing buyer grievances. Code. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees. You agree to provide us with a valid mobile number. Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. | PRIVACY POLICY. PayPal is an excellent payment choice for those who do not have a credit card issued by the vendors above. Most US orders ship within 1 business day of purchase. This is disclosed on our return policy page in bold font. They state that in the frequent questions asked. Get Code. However, we do wish Selfie Leslie was more size-inclusive. Congrats on your promo code! When it doesnt, we want you to know that Leslies is committed to making it right. Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! The dresses they sell look like cheap $10 knock offs. It shipped SUPER fast, and I loved the style, design, & quality. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. The dresses are overprice and cheaply made. Selfie Leslie is an online boutique that primarily focuses on selling dresses, but also offers other trendy clothing for women. Products being returned or exchanged must be in their original packaging and in like-new condition. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. However, their website makes it look like the final sale items are easily returnable. Powered by Happy Returns are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by One & Only Collective Inc. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. Do you agree with Selfie Leslie's 4-star rating? To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. When checking out, use our single-click PayPal express feature to speed through checkout like normal! We're sorry to hear that youve changed your mind. Overall, we think the brand is a bit overpriced, but if you do decide to shop from there, make sure to check out the Selfie Leslie reviews on individual items! As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. Its worth noting in this Selfie Leslie review that the brand accepts Mastercard, Visa, JCB, American Express, and PayPal. Best paired with YSL heels and statement jewelry, the Bambi Ruched Mini Dress Red retails for $90. Thank you for your feedback! Returns are expensive and you can only get store credit to but more shoddy clothing. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Dannica Ramirez is a content writer for ClothedUp. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. What kind of payment security does Selfie Leslie have in place to keep my personal information secure. Princess Polly, White Fox, Motel Rock). Please see our Shipping Page for more information on your international order. How do I do that? In the event of a dispute, the demanding party shall notify the opposing party in writing of its demand for arbitration. Cant say enough about customer service. The quality of the dress was great, just did not fit my style I was going for at the time. The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. Selfie Leslie offers a 30-day return policy. Sounds like a company that doesnt believe in their qualities. I bought a $90 dress and one of the seams split open after one wear! Refunds will be issued to the original payment method. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. Check out what 597 people have written so far, and share your own experience. Do you agree with Selfie Leslie's TrustScore? Refer to exclusions below. Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. This can be hard to find, especially in fast fashion companies. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. When trying it on the zipper broke and I was super sad because I loved the dress so much . (Does not include local taxes/duties). 10% Off Your Order + Free Shipping on $50+. Pricing and offers are subject to change. Will I have to pay International Taxes & Duties? Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. Also returning was so easy and customer service had excellent response time. For security reasons, we are not able to change the address your order is being sent to at this time. However, there are a ton of dresses and other clothing items that are on sale too. For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from suppliers, One & Only Collective Inc. shall have the right to refuse or cancel any orders listed at the incorrect price. The arbitrator shall have full discretion to make any awards of attorneys fees and costs in accordance with the applicable law of the state of California. Exchanges are FREE! The company would not accept a return for store credit since they were purchased the end of November because of their 30 day policy. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. Its worth noting that customers have 14 days to request a shipping label.
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