Mobile costs may vary. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The solutions we sell are integral to modern life. We're here to keep your teams connected as the trusted partner of businesses around the globe. You'll get a PDF file to keep and print out. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Its quick, easy and available 24/7. Its quick, easy and available 24/7. The Phone Book ; The Phone Book Find a Business. This is just a tiny fraction of the information contained on BT Business' contact page! Mobile costs may vary. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Read more about our network latency here. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. If you need help quickly, use the other contact options. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. The BT Broadband forum is filled with useful information and questions asked by other customers. A BTnet Leased Line not quite right for you? Compare leased line pricing and find the best fit for your business. WhatsApp us, The quickest and easiest way to contact us. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. If you're on your computer, you can download WhatsApp for Desktop. If you want to track a home order, click the button below. Weve even listed the BT opening hours so you dont make a phone call for nothing. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Contact BT Business. track your order here. Make sure you're always connected with mobile, broadband, phone systems and more. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. business Its not just quicker to view bills and track orders, you can even test the speed of your broadband. When you have a broadband connection, you share your bandwidth with others. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Broadband & internet BTnet BT broadband complaints. I understand that any big company has large numbers of employees. Otherwise, please make sure you've got a business reference and try again. It was ten times as fast for half the price. Dont miss our hassle-free ways to help yourself. order and you'll shortly receive an email with an order number you can use to Make sure youre always connected with mobile, broadband, phone systems and more. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Best if you're on your mobile. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. More information and review your options. The quickest and easiest way to contact us. Our SME solutions are for you. That means you get fast, reliable speeds. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. the new account(s) in My Permissions.Go to My permissions. Offer ends 5 March 2023. Sharing files. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. This price does not include in-life modifications, upgrades, or moves on existing services. That means you get fast, reliable speeds. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Lessons BT Business Teach Us And if you do experience service stops, well provide money-back credit. Rest assured that your call is really important . If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Get answers to all your questions here. Whether you run a small or larger business, we have a BTnet solution for you. T&Cs apply. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. We're sorry but you need to use a different order tracker for that reference. There are lots of quick and easy options to manage your . There are no limits to what people can do when they connect. Representative Office. All day, every day. Help and support; Contact BT; Back. Location. Contact sales. If you're on your computer, you can download WhatsApp for Desktop. Discover solutions that are built for your business, whatever you do. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Be confident about transforming your business. Prices ex VAT. Requesting a copy bill Check service status Price subject to survey and location. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. By continuing to browse, you accept the use of cookies. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h As your business grows, the demands on your internet connection grow too. Your order number will look like one of these. However, a well-designed system should route a customer to the right person. Unfortunately, BT's phone system is not well designed. Subject to credit check, business registration and a 5-year minimum term. If you need help quickly, use the other contact options. Mobile costs may vary. If you have an issue you can find out if is just you, or impacting others in your area. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Another great way to contact BT without calling is to use the BT live chat service. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. We offer reliable connectivity, but sometimes faults do occur. If the system doesn't recognise what you've said, you will be able to choose from the options menu. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Download it now and use your device to be totally on top of things: View, pay, and download your bills. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If it's for your home account visit BT for the home. Get TalkTalk today for fast and cheap fibre broadband. Every single time. We are processing your online Sorry, something went wrong. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Discover SME solutions Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. The developer provided this information and may update it over time. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? Choosing a BT phone number or contact method is important to get a better customer service experience. Looking for help placing an order? We have a range of ways to get in touch for new and existing customers. Has hybrid work affected my offices bandwidth needs. Business growth needs a rock-solid infrastructure. Mobile costs may vary. track your order. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. How to Buy an Online Listing . one. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Whatever industry youre in, weve got tailored solutions to help your people work smarter. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. So you get the same service, and it could save you time too. Running cloud-based applications. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Its consistent, reliable connectivity for your business. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Log in to report a fault and youll go straight to the correct place to fix problems. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Or ring us on : 0800 672 331 Register a complaint Contact We always aim for 100% target availability, but sometimes things do go wrong. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. By phone 0800 800154. Heres how well help put things right. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Contact BT . Best if you're on your mobile. Related Types of Business | Related Locations. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Data privacy and security practices may vary based on your use, region, and age. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. We only collect anonymous data. Every single time. Hosting video calls. When you have team members working from different locations, a connection you can rely on is more important than ever. This means no annoying lag or delays. We needed to save money for the good of the Gosport and Fareham Academy Trust. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Work faster, smarter, safer, and stay connected with your world. Contact BT for help and support with your BT broadband, TV, home phone or mobile. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Cookies used for marketing and advertising purposes. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Our purpose is as simple as it is ambitious: we connect for good. Fibre business broadband only 25.95/month. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. This will involve a complete review of your complaint to make sure nothing has been missed. Fix Problems and faults Contact Chat, phone, or email Contact us about. Mobile costs may vary. Download it now to be totally on top of things: View, pay, and download your bills. We aim to fix any faults within five hours day, night, or weekends. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. If an engineer needs to fix the fault, you can choose the best time for them to visit. If you add all your accounts The BT phone number and IVR options are available in the table below. Click on the button below to track the parent order. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Available 24/7Free from UK landlines. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Download our Service Level Agreement to find out more. Well offer the fastest fix with the first available visit youre in control to change it. These cookies allowed us to study how users navigate on the website. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. BT Business App Save time, manage your account, and check your services at your fingertips To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Tavis House London WC1H 9NA | 020 7820 6770 . Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Small and medium businesses Got up to 250 employees? In order to view the dashboard you will need to add We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Search The Phone Book from BT to find contact details of businesses across the UK. That looks like a residential order number rather than a Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Sometimes we can identify and fix a fault at the same time. We know that the internet is key to your business, and downtime means lost revenue. We can only deal with BT Business accounts. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. All prices exclude 20% VAT. Search The Phone Book from BT to find contact details of businesses across the UK. View bills, set up and manage devices, check service status, speed and much more. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. AGE UK LONDON Business Description. Suitable for smaller businesses who need more than what broadband can offer. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. a fault or order with your fault or order references. You can do lots of things without picking up the phone. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Search The Phone Book from BT to find contact details of businesses across the UK. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news
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